About Us

About Direct Connections

Direct Connections is a Memphis based company started 15 years ago.  We are an Enterprise level Authorized Avaya Business Partner.

Direct Connections’ reputation as a leading provider of telephony communication solutions has been achieved through our commitment to improving customer experience and increasing operational efficiency. Our customers enjoy flexible, scalable and secure communications designed to meet the needs of their business. Direct Connections’ relationship with Avaya is a strong strategic alliance.

Our team of professionals draws upon our rich work history with AT&T, Lucent Technologies, and Avaya. Through decades of experience, we have worked through many changes through the evolution of voice communications. We have supported small business to large and global accounts from traditional TDM switching to immersed IP centric environments. It is our commitment to customer service that drives our success.


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