MORGAN KEEGAN (Now Raymond James)
- Full-Service Investment Company Headquartered in Memphis, TN
- 3,100 employees with 1,000 in Memphis
- 300 offices
Missed client calls, potential loss of revenue. The need to modernize their telephony and future networking of offices
Significantly increased call coverage. Upgraded their HQ to Avaya Aura platform and all offices across their enterprise. Consulting and project planning.
- Headquarters upgrade with 2,500 + extensions & 850 traders. Upgrades, additions, and maintenance support for all 300 locations. 10+ year Direct Connections customer.
- New York Stock Exchange office – Full trading floor with mission-critical voice requirements.
- Atlanta Office – 600 station Communication Mgr.
- 120+ installed systems (60 Communication Mgr.)